Frequently Asked Questions
What is MyFatoorah?
MyFatoorah is a licensed digital payment platform, regulated by the Saudi Central Bank. It provides end-to-end solutions for receiving and managing payments in Saudi Arabia, designed to serve all types of businesses.
Why MyFatoorah for Payment Solutions?
- Fast registration and instant activation
- Unified dashboard for all transactions
- Supports all major payment methods
- Integrated with all local banks
- Real-time reports and financial data
- Direct and professional customer support
- Seamless integration with e-commerce stores and mobile apps
How do I get started?
- Register through this link: [Registration Link]
- Submit your business and bank information
- Select your preferred payment method
- Start receiving payments through your dashboard
What are the settlement options?
- Daily
- Weekly
- Monthly
Each merchant can choose and configure the frequency from their dashboard.
Does MyFatoorah support all Saudi banks?
Yes, MyFatoorah is compatible with all banks in Saudi Arabia, and MyFatoorah enables secure and seamless fund transfers.
In which countries does MyFatoorah operate?
MyFatoorah is licensed by central banks across the region and operates in full compliance with local regulations in the following countries:
- Saudi Arabia
- United Arab Emirates
- Kuwait
- Bahrain
- Qatar
- Oman
- Egypt
- Jordan
Can I manage multiple branches or brands from one account?
Yes, you can manage multiple branches or separate brands under one account, with customized settings for each entity.
Can I process refunds?
Yes, full or partial refunds can be issued for any transaction directly through the dashboard, as long as a sufficient balance is available.
Is there a mobile app to manage the account?
Yes, the MyFatoorah mobile app is available for both Android and iOS, enabling you to manage your account, monitor transactions, and adjust settings anytime, anywhere.
Does MyFatoorah offer installment or Buy Now, Pay Later (BNPL) services?
Yes, you can activate BNPL services through approved providers like Tamara and Tabby.
Does MyFatoorah support payment links or e-invoices?
Yes, you can generate instant payment links or send digital invoices via mobile, email, or WhatsApp.
What are the transaction fees?
Fees vary based on your business type, transaction volume, and other factors. Contact us for a tailored pricing offer.
Can I accept international payments?
Yes, MyFatoorah supports international transactions and currency conversion based on your selected plan.
